BRYKK Support

Help that gets people
unstuck fast.

Use this page for setup help, troubleshooting, BRYKK Life questions, and direct support. If something in the app feels wrong, start here.

Fastest path

Start with setup, then use troubleshooting.

Most BRYKK issues come down to location permissions, notifications, family approval, or older installs that need a clean reopen. The setup and troubleshooting pages cover the important launch-critical paths first.

Contact

Need a real person?

Email support and include your device, what happened, and any screenshot or debug note that helps us reproduce the issue.

hello@brykk.app
Common questions
Why do I still see a paywall?

BRYKK Life covers the approved family group. If one device bought it and another still looks locked, reopen the app and let family data refresh.

What should stay free?

The BRYKK safety core stays free: family map, place alerts, text chat, SOS, crash detection, active trip following, up to 4 family members, and up to 2 saved places.

What does BRYKK Life unlock?

Translation, full trip history and playback, day planner surfaces, voice messaging, expanded saved places, and larger family limits.

Where do refunds live?

BRYKK subscriptions are handled through Apple. Use your Apple purchase history and the BRYKK refund page for the correct path.